Troubleshooting & FAQ

The pixel shows no events

Work through the checklist, most likely cause first, to find why events aren't arriving.

Shopify webhook health: states and fixes

What ok, partial, failed, and hmac_failed mean, where to see them, and how to fix each one.

My numbers look wrong: a checklist

Work through six checks, most likely cause first, before assuming nod. is broken.

Frequently asked questions

Straight answers on pixel performance, privacy, Safari, data retention, test orders, and consent banners.